Privacy Policy

Information We Collect

When visitors use our website, visualiser, contact forms, proposal requests, or consultation request forms, we may collect:

• Name
• Telephone number
• Email address
• Property or project address
• Project details
• Approximate project size
• Project type and floor condition
• Preferred contact method
• Flooring preferences and selections
• Photos voluntarily uploaded to the visualiser

How We Use Information

We use collected information to:

• Respond to enquiries
• Provide quotations and estimates
• Schedule consultations and site visits
• Prepare flooring recommendations
• Improve our services and website functionality
• Communicate regarding requested services

Uploaded Images

Images uploaded to the flooring visualiser are used to generate visual previews of proposed floor finishes. Professional Build Experts does not sell uploaded images to third parties.

Analytics

We may use website analytics tools, including Google Analytics and other analytics services, to understand website usage, improve performance, and enhance customer experience.

These services may collect information such as:

• Device type
• Browser type
• Pages viewed
• Time spent on pages
• General geographic location

Cookies

This website may use cookies and similar technologies to improve functionality and user experience. Visitors may disable cookies through their browser settings; however, certain features may not function correctly.

Information Sharing

We do not sell personal information. Information may be shared with trusted service providers only when necessary to:

• Process enquiries
• Deliver requested services
• Generate estimates and proposals
• Maintain website functionality

Data Security

We take reasonable measures to protect personal information from unauthorised access, misuse, or disclosure. However, no internet transmission or storage system can be guaranteed to be 100% secure.

Third-Party Links

This website may contain links to third-party websites. Professional Build Experts is not responsible for the privacy practices or content of external websites.

Contact Information

Questions regarding this Privacy Policy may be directed to:

Changes to This Policy

Professional Build Experts may update this Privacy Policy from time to time. Any changes will be posted on this page.